This Privacy Policy explains how hollowicket.com collects, uses, stores, and shares personal data in connection with glamping bookings and any contact/lead submissions on hollowicket.com.
For the purposes of Ukrainian personal data protection requirements, the personal data controller is: hollowicket.com (PE).
In relation to information society services and distance contracting, we operate in accordance with: Law of Ukraine "On Electronic Commerce" № 675-VIII (Закон України "Про електронну комерцію" № 675-VIII) and consumer protection requirements under Law of Ukraine "On Consumer Protection" № 1023-XII (Закон України "Про захист прав споживачів" № 1023-XII).
We may collect and process personal data you provide when booking, requesting availability, or submitting a contact/lead form, including:
We use personal data to:
For distance/online consumer contracting, we provide material pre-contract information before you are bound, including the provider’s identity and key deal terms, in accordance with: Law of Ukraine "On Consumer Protection" № 1023-XII, Article 13. Right of the consumer when concluding a contract at a distance (Стаття 13. Право споживача у разі укладення договору на відстані).
We process personal data in compliance with Ukrainian legislation, including the requirements of: Law of Ukraine "On Personal Data Protection" № 2297-VI (Закон України "Про захист персональних даних" № 2297-VI).
Where applicable, we also ensure that consumer information and contract/provider information are provided as required by Ukrainian consumer protection law: Law of Ukraine "On Consumer Protection" № 1023-XII, Article 4. Rights and obligations of consumers (Стаття 4. Права та обов'язки споживачів) and in general under Law of Ukraine "On Consumer Protection" № 1023-XII.
When our processing depends on your consent (for example, where required by applicable rules), you can withdraw consent at any time by contacting us using the details in this Policy. Withdrawing consent will not affect processing that occurred before withdrawal.
We store personal data for as long as necessary for the purposes described in this Policy and to comply with legal obligations. We apply organizational and technical measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.
We may share personal data with service providers acting on our behalf (for example, tools supporting booking and communications) only to the extent required to provide the services, and only with appropriate safeguards.
We may also disclose personal data if required to do so by law or to respond to lawful requests from authorities.
You have the rights provided under Ukrainian personal data protection law, including the right to:
To exercise your rights, contact us using the details below.
For privacy-related requests, contact: